Endless Styles Privacy Policy

Last Updated: 29/09/2023

Welcome to Endless Styles, an ecommerce website specializing in the sale of hair extensions and related beauty products. At Endless Styles, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy explains how we collect, use, and safeguard your personal information. Please read it carefully to understand how we handle your data.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. Cookies and Tracking Technologies
4. Data Sharing and Disclosure
5. Your Rights and Choices
6. Data Security
7. Children's Privacy
8. Changes to This Privacy Policy
9. Contact Us

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information from you:

• Contact Information: Such as your name, email address, phone number, and shipping address.
• Payment Information: Credit card information, billing address, and other payment details necessary for processing your orders.
• Account Information: Username and password for your Endless Styles account.
• Purchase History: Information about the products you have purchased from our website.
• Communication Data: Records of your interactions with our customer support, including emails, chat logs, and phone call recordings.

1.2 Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Usage Information: Information about how you use our website, such as the pages you visit, products you view, and your interactions with our site.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including verifying your payment information, shipping products, and providing customer support.
• Account Management: To manage your Endless Styles account, including account registration, password reset, and account maintenance.
• Communication: To communicate with you about your orders, account updates, promotions, and customer support inquiries.
• Marketing: To send you marketing communications, newsletters, and promotional offers based on your preferences (you can opt out at any time).
• Analytics: To analyze and improve our website's performance, functionality, and user experience.
• Legal Compliance: To comply with legal obligations, such as tax reporting and fraud prevention.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. For more information, please review our Cookie Policy.

4. Data Sharing and Disclosure

We may share your personal information with the following third parties:

• Service Providers: We may share your data with trusted service providers who assist us in operating our website, conducting business activities, and delivering services to you.
• Legal Obligations: We may disclose your information when required by law or in response to legal requests.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a third party.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal information, subject to legal limitations.
• Objection: You can object to the processing of your data for marketing purposes.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Withdrawal of Consent: If we rely on your consent to process your data, you can withdraw it at any time.

6. Data Security

We take data security seriously and employ appropriate measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee the absolute security of your data.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or process personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated policy will indicate the date it was last revised.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the following information:

Contact: 0170 937 0111

Email: sales@endlessstyles.co.uk

Location: 1 Sumner Road, Rotherham, S65 1LJ, United Kingdom

Thank you for choosing Endless Styles. Your privacy is important to us, and we are dedicated to safeguarding your personal information.